Ilia Trench Coat Steve Madden

Fast Shipping with Professional Packaging

We provide a variety of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products according to our exact and precise specifications. Your items will undergo an exhaustive inspection and securely secured prior to being shipped. Each day, we ship to thousands of customers in many countries. This shows our commitment to be the largest online retailer on earth. Warehouses and distribution centers can be located in Europe as well as the USA.

Note: Orders with more than one product will be assigned a distinct processing time based on the individual item.

Before shipment, all ordered products will be thoroughly inspected. The majority of orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The stock is dynamic and we do not completely manage it because many stakeholders are involved, including our factory and warehouse. The stock can change at any moment. It is possible that the stocks could be depleted after the order has been made.

Our policy is for 30 days. If 30 days have gone in the past since you purchased and we are unable to offer you a return or exchange.

The item should not be used and in its original condition. The item must be in the original packaging.